Direct line : 1-800-565-6527
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FAQ

 

How do I open an account with Jolarspeck Import?

Please note that we are a Canadian wholesaler. As such we do not sell to individual only to registered Canadian retailers.

You must fill a form that you shall sign and return to us. This opening account request cannot be found on the site. Please contact our consultant for more information on how to open an account.  

 

Can I order my products on LINE?

Yes, before placing your first online order, you must contact customer service to obtain a password. Further to obtaining your password, you can quickly order our products through the jolar speck Imports site.

 

Is a minimal amount required to place an ORDER?

You must place a minimum amount order of our products totalizing $100 to order on line. *The minimum for the first order upon opening an account is $1000.00.

 

What methods of payment do you ACCEPT?

We accept the following methods of payment: Visa, MasterCard, Interac Transfer.

 

What are the terms and CONDITIONS?

All invoices are payable before the merchandise is shipped.

 

How do you price the shipment of an ORDER?

The prices are established based on the transportation company's standards, thus according to the weight and destination of the shipments.

 

In general, what is the delivery lead TIME?

Generally, our consultant will make sure that your order leaves the warehouse within 48 hours. From that point on, the delivery lead time depends on the final destination of the box.

 

Which transportation company are you dealing with ?

We usually do business with FedEx or the transporter of your choice using your account with said transporter.

 

What are the size charts for your  ?

Here are all the available size charts regarding our lingerie lines:

Dreamgirl Size Chart

Fantasy Lingerie Size Chart

Music Legs Size Chart

mapalé Size Chart

Size Chart G-World