These are the most frequently asked questions by users of our website.

How do I open an account with Jolarspeck Import?

Please note that we are a Canadian wholesaler. As such we do not sell to individual only to registered Canadian retailers. You must fill a form that you shall sign and return to us. This opening account request cannot be found on the site. Please contact us for more information on how to open an account.

Is a minimal amount required to place an ORDER?

You must place a minimum amount order of our products totalizing $100 to order on line. *The minimum for the first order upon opening an account is $1000.

What are the terms and CONDITIONS?

All invoices are payable before shipping and sent FOB from our warehouse.

In general, what is the delivery lead TIME?

Generally, our consultant will make sure that your order leaves the warehouse within 48 hours. From that point on, the delivery lead time depends on the final destination of the box.

What are the size charts for your ?

Consult the Size Guide page for more detail on sizing for each brand.

Can I order my products on LINE?

Yes, before placing your first online order, you must contact customer service to obtain a password. Further to obtaining your password, you can quickly order our products through the jolar speck Import sit.

What methods of payment do you ACCEPT?

We accept the following methods of payment: Visa, MasterCard and Interac Transfer.

How do you price the shipment of an ORDER?

The prices are established based on the transportation company's standards, thus according to the weight and destination of the shipments.

Which transportation company are you dealing with ?

We usually do business with FedEx or the transporter of your choice using your account.




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