We accept the return of defective items. Please send us one or more pictures showing the defect and, if we deem the product unfit for use, will issue either a replacement or a credit to your account. We will then advise you on the return procedure for the damaged item.
If there’s been a shipping error on our part, we will accept a return at our expense. The items must be returned in their original packaging without any retail inscriptions or tags. A credit will be issued or the right products will be sent to you.
All other situations will be assessed on a case-by-case basis.
Due to hygienic reasons, we can’t accept used items for refunds or exchanges.