Direct line : 1-800-565-6527

Returns & Replacements

• The following terms and conditions will be applied to all customers who wish to open an account with Jolar-Speck Importations Inc.
• A minimum order of 1000$ is required to open an account with Jolar-Speck Importations Inc.
• All subsequent orders should have a minimum of 100$.
• All purchases are payable VISA, Master Card, Interac Transfer or Net 30 upon credit approval.
• To be able to have terms with Jolar-Speck Importations Inc., you have to fill out a credit application form, supply us with your usual financial information and allow us to verify the contents.
• Our terms are 2%/10 days and/or net/30 days.
• All amount overdue after 30 days will be subject to a 1.5% interest rate per month i.e. 18% a year.  
• No sales are guaranteed.
• No claims on used goods, sequined or beaded garments.
• All claims for discrepancies and damages must be made within 2 weeks of receipt of the order.
• Returns will not be accepted without a prior authorization from our charge back department.
• The return authorization number has to be written on the box sent back directly at Jolar-Speck’s office.  
• Jolar Speck’s sales representatives are not authorized to approve or take back returns.
• All unauthorized returns will result in a 15% restocking plus freight costs incurred.
• For a return authorization, please call 1-800-565-6527, ext. 26.